Privacy Policy
Effective Date: January 1, 2026
TruNorth Solutions ("we," "our," or "us") respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect the following information when you interact with our website, services, forms, or customer support:
- Name
- Email address
- Phone number
- Mailing address
- Organization or church name
- Device and browser information
- Information submitted through contact forms, support requests, or service registrations
How We Use Your Information
We use the information we collect to:
- Provide and support our services
- Respond to inquiries and support requests
- Process account registrations and service requests
- Communicate important updates regarding services
- Improve our website, products, and customer experience
- Comply with legal obligations
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information with trusted service providers who assist in operating our business and delivering services, provided they agree to maintain the confidentiality and security of the information.
We may also disclose information when required by law or to protect our rights, property, or safety.
SMS Communications
If you choose to receive SMS messages from us, we may use your mobile phone number to send service-related notifications, support updates, appointment reminders, or other communications you have consented to receive.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve user experience and analyze website traffic. You may adjust your browser settings to refuse cookies;
Frequently asked questions
Here are some common questions about our company.
Our company specializes in consulting, product development, and customer support. We tailor our services to fit the unique needs of businesses across various sectors, helping them grow and succeed in a competitive market.
You can reach our customer support team by emailing info@yourcompany.example.com, calling +1 555-555-5556, or using the live chat on our website. Our dedicated team is available 24/7 to assist with any inquiries or issues.
We’re committed to providing prompt and effective solutions to ensure your satisfaction.
We offer a 30-day return policy for all products. Items must be in their original condition, unused, and include the receipt or proof of purchase. Refunds are processed within 5-7 business days of receiving the returned item.